Free shipping to all over the world on all orders SHOP NOW

SHIPPING POLICY

By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this 
arrangement to mutually protect and set expectations on our service. 

GENERAL 
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.

SHIPPING COSTS 
Shipping costs are calculated during checkout based on the weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase . This price will be the final price for shipping cost to the customer.  

DELIVERY TERMS 
TRANSIT TIME DOMESTICALLY 

 In general, domestic shipments are in transit for 2 – 7 days 

Dispatch Time 
Orders are usually dispatched within 2 business days of payment of order. Our warehouse operates on Monday – Saturday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.  

Change Of Delivery Address 

For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched. 

 P.O. Box Shipping 
The Fourth Unicorn will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations. 

Military Address Shipping 
We are able to ship to military addresses using USPS. We are unable to offer this service using courier services. 

 Item Out Of Stock 
 If an items is out of stock we will cancel and refund the out of-stock items and dispatch the rest of the order. 

DELIVERY TIME EXCEEDED 
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation. 

TRACKING NOTIFICATIONS 
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider. 

PARCELS DAMAGED 
IN TRANSIT If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps. 

DUTIES TAXES 
Sales tax has already been applied to the price of the goods as displayed on the website. 

CANCELLATIONS 
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy. 
INSURANCE 
Parcels are insured for loss and damage up to the value as stated by the courier. 

Process for parcel damaged in-transit. 

We will process a refund or replacement as soon as the courier has completed their investigation into the claim. 

Process for parcel lost in-transit. 
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost. 

CUSTOMER SERVICE 
For all customer service enquiries, please email us at customerservice@modaesta.com
Cutomer Support Hours: 
Monday - Friday: 9:00 AM to 6:00 PM EST 
Saturday: 10:00 AM to 4:00 PM EST 
Sunday: Closed 

Email us 

Customer Service:
customerservice@modaesta.com 

Wholesale Inquiries:
wholesale@modaesta.com
×